The Dance Initiative Shipping Policy
Until further notice, all items sold from The Dance Initiative will include a pre-order that will be open for a certain period of time, to better manage our inventory. Once the order window closes, items will be ordered from suppliers and will be shipped to you via Canada Post. You will receive an email confirmation from Canada Post once your order is shipped, and when it is delivered. The Dance Initiative offers a flat-rate Canada wide shipping fee of CAD $12.50. The Dance Initiative has no control or responsibility over custom fees.
The Dance Initiative offers local pickup in two locations across Western Canada (Edmonton + surrounding area, and Vancouver + lower mainland). If you live in these areas, and opt to free local pickup, you will be sent an email once your item(s) are ready for pickup, with instructions on where to pick up your items.
For more information about our shipping or pick-up practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail: 1007-1199 Seymour St. Vancouver, BC, C6B 1K3, Canada.